Privacy policy

Last Updated: July 26, 2025

Miny Cosmetics operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (hereinafter referred to as the “Services”). Miny Cosmetics is a store powered by Shopify, which enables us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies you or could reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data that cannot reasonably be linked to you. Depending on how you interact with the Services, your location, and applicable laws, we may collect or process the following categories of personal information, including inferences drawn from this data:

  • Contact information: name, address, billing and shipping addresses, phone number, email address

  • Financial information: credit/debit card numbers, bank account details, payment information, payment confirmation

  • Account information: username, password, security questions, preferences, settings

  • Transaction information: items viewed, added to cart, wishlisted, purchased, returned, exchanged, cancelled, and past transactions

  • Communications with us: messages or information you share when contacting customer support

  • Device information: device type, browser, network connection, IP address, unique identifiers

  • Usage data: how and when you interact with the Services

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: when you create an account, access or use the Services, contact us, or otherwise provide information

  • Automatically through the Services: such as through cookies or from your device while browsing our website or using our Services

  • From service providers: who help us collect or process your data (e.g., hosting, payments, analytics)

  • From business partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us, we may use your information for:

  • Providing, customizing, and improving the Services

    • To fulfill orders, process payments, manage your account, suggest products, enable returns, and send relevant notifications

  • Marketing and advertising

    • To send promotional emails, SMS, and ads, including personalized ads based on your activity

  • Security and fraud prevention

    • To protect your account, investigate suspicious activity, and ensure safe transactions

  • Customer communication

    • To provide support, respond to inquiries, and maintain our relationship with you

  • Legal compliance

    • To respond to valid legal requests, investigate legal claims, enforce our policies, and comply with the law

How We Disclose Personal Information

We may share your information in the following cases:

  • With Shopify, our e-commerce provider

  • With service providers, such as payment processors, IT partners, and fulfillment services

  • With marketing partners, for advertising and analytics purposes

  • With your consent or instruction, such as shipping requests or social media tools

  • Within our group of companies, including affiliates

  • In business transfers, legal processes, enforcement of policies, or protection of rights

Relationship with Shopify

Our Services are hosted on Shopify, which collects and processes your personal information to provide and improve its services. Information you submit through our site may be shared with Shopify and other third-party partners. Shopify may also use this data to offer enhanced features across multiple merchants. In such cases, Shopify is the controller of your personal data and responsible for responding to related rights requests.

Learn more: Shopify Consumer Privacy Policy
To exercise your data rights: Shopify Privacy Portal

Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies and terms of use before interacting with them.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority. If you believe a child has submitted personal information to us, please contact us to request its deletion.

Security and Data Retention

While we implement appropriate safeguards, no security system is completely secure. We recommend avoiding the use of unsecured channels to transmit sensitive data. The retention period for your data depends on factors such as your account activity, legal obligations, or dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request deletion

  • Request correction

  • Request portability

  • Manage communication preferences (e.g., unsubscribe from emails)

You can exercise these rights through our Services or by contacting us. Shopify may also process some of your data and handle related requests directly.

We won’t discriminate against you for exercising your rights. Identity verification may be required, and you may appoint an authorized agent to act on your behalf with proper documentation.

Complaints

If you have concerns about how we handle your data, you can contact us or file a complaint with your local data protection authority.

International Transfers

We may transfer and process your personal data outside of your country. For transfers from the EEA or UK, we rely on legal mechanisms such as the EU Standard Contractual Clauses or equivalent UK safeguards, unless the destination country is deemed adequate.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Updates will be posted on this site with a revised “Last Updated” date and notice, as required by law.

Contact

For questions or to exercise your rights, you can contact us at:
info@minycosmetics.ca
777 Boulevard le Corbusier, Laval, QC, H7N 0G6, Canada